What customers say.
Real words from real people across Newport County. Unedited.
“John from Precision PC Repair returned my call very promptly and was able to resurrect my computer after a bad hard disk crash. He also helped me reinstall my applications so that I was up and running in a few days. Without his help, my work would have been set back months. I can’t say how much I appreciated his help. John is a personable and knowledgeable individual — truly a community resource!”
“John’s expertise, detective-like approach, reliability and sense of urgency are unmatched. My husband and I recently had the pleasure of working with him to solve several mysterious computer problems, including sorting out and fixing distracting error messages and restoring an email account plus several issues of greater complexity.”
“He immediately came to see us and spent more than an hour just getting a handle on our issues. Then, he went to work immediately. He aims to please his customers and stayed in touch with us on a daily basis to ensure fixes were working and our computers’ performance was meeting our expectations.”
“He is responsive, endlessly patient (with us and the process) and fair with his pricing. The best recommendation we can give him is that we plan to continue to work with him when we have future computer issues. Thank you, John.”
“I have used John for repair help twice. He is very responsive and communicative. He gave me ideas to try and fix the issue myself and then took care of it when that did not help. I was only without my computer for an evening. His service is exceptional and his prices are totally reasonable. I highly recommend Precision PC Repair.”
“John from Precision PC Repair was incredible. I had an older Mac Mini which I was just about to junk because the hard drive no longer booted up. He recommended replacing the hard drive and had cloning software which would replicate data from my old drive onto the new one. The process turned out to be quite challenging with passwords and such but, undaunted, John persisted and got the new hard drive installed, up and running with all files and settings intact. His perseverance really paid off. I now have a refurbished Mac Mini which actually runs faster and quieter than when I first bought it. John was extremely friendly, courteous and professional — and most of all, very knowledgeable. I would highly recommend him to anyone.”
“Just as every boxer has a good cut man in his corner during a fight, those of us who rely on maximum performance from our computers need John in their corner. My workstation went through a Windows 10 update installation and I woke up to a completely crashed computer. As a videographer with a busy schedule, time is always of the essence.”
“Windows 10 update crashes have been known to wipe out all data but John was able to preserve all of my personal data that he initially thought was lost. He diagnosed a slow/no-boot malfunction, troubleshot the operating functionality, retrieved the Windows key, and delivered a fresh operating system — quickly.”
“John is an expert in his field and as the name of his company implies, he is all about precision repair. For his great service he charges a very fair price. I would have paid much more had I opted to bring my computer to big box stores or elsewhere.”
“I have turned to John at Precision PC Repair for many years to handle all of my computer service, maintenance, repair and upgrade needs. The man is a genius when it comes to all things computer related. He is highly capable with Macs. He got my 2009 Mac mini — stored in the back of my closet for eight years after having broken down — up and running in a matter of hours and also doubled the memory of my hard drive for an insanely cheap price. John is just so incredibly skilled and gifted at his craft that it always blows me away with what he is able to do. His prices are unparalleled. And to top it off, he is a great guy. You simply cannot go wrong with Precision PC Repair!”
“John Abong was a treasure for me to find, right here in Newport. He is very professional, knowledgeable, impressively meticulous and reliable. His prices were reasonable and he was charming to deal with. I don’t know what I would have done without him, and it was a great stroke of luck that a friend of mine enthusiastically recommended him to me. I couldn’t have been happier.”
“I have been using Precision PC Repair for over 10 years and have never been disappointed. John has brought my blank, black screens back to life, on multiple laptops and towers, many times — with all files and information intact. He goes above and beyond to retrieve lost info. My latest debacle was my Android, which just shut down one day with none of the pictures backed up. Because of his extensive knowledge, John was able to revive it and retrieve all my photos. Convenient, affordable and reliable.”
“Have a computer problem? CALL JOHN FIRST. I run a small office for a construction company so needless to say our computers are what keeps things running on a daily basis. John understands how important it is to get you back up and running. He goes out of his way and sometimes I wonder if he ever sleeps. Not only is he highly knowledgeable and fixes your issue, but he makes sure your computer is running to the best of its ability before returning it to you. He is the only person I will ever have work on our computers, both home and office.”
“We have owned our law practice for six years, and John is by far the best computer technician we have found thus far — we just wish we had found him sooner. He has gone above and beyond the call of duty to help us and we are grateful for his high level of knowledge and expertise. John has always responded very quickly and professionally to our calls, and is armed with a solution. Kevin Hagan Law would give John our highest recommendation.”
“After I built my first gaming PC, I ran into issues I couldn’t troubleshoot alone. Calling John for help was the best decision I could have made. He picked the tower up at my home, dismantled and diagnosed several problems I hadn’t even considered, kept me apprised throughout the process with texts and photos, and delivered it to my door when it was finished — all within a couple of days. John explained all the repairs very clearly and understandably. I’ll always take it to John!”
“What can I say about John? Really, the question is ‘What Can’t I say about John?’ I have been in Real Estate since 1999 and John has been my Go To guy for the last 8 years. John is there within minutes of my SOS and offers a quick solution — and 95% of the time, he returns my laptop to me within 12 hours. John always takes the time to explain to me what he has done and how to easily do things more efficiently. I can’t be a Top Notch Realtor if I don’t have strong professionals helping me on my team — and John is one of my very important teammates.”
“It was slow, bogged down and just couldn’t complete any task without a multitude of issues. Since its return, it has been a pleasure to work on. It is fast, no pop-ups, and most importantly — no issues. We were so used to our desktop being a headache, we had forgotten how much fun it should be to explore the web. Many thanks for the prompt, thorough and reasonably priced service. I would recommend your services without a doubt!”
“I’ve had John as my tech as long as I’ve had computers. He has brought my digital experience to a whole new level on various devices and I consider him a mentor. He advises me by email, as well, and is always prompt and cheerfully supportive in his replies. I’d literally be lost without John Abong!”
“John has been repairing the computers at both my home and retail store for many years. He is incredibly knowledgeable, fast and trustworthy. There were many times when I thought our computers were gone, and John has always managed to bring them back from the dead and return them running like they are brand new. I would highly recommend John to anyone that is in need of a terrific computer repairman.”
“He is extremely knowledgeable and an expert when dealing with computer problems. No problem is too big or too small. He asks the right questions, drills down, carefully listens to the client and begins to solve the problem. I call him my computer guru. He is always gracious, eager to assist and he never lets his clients wait too long. John is the epitome of excellence in customer service.”
“John is an expert in computer repair, who has so much personal integrity I would recommend him to anyone having computer issues. He arrived when he said he would, did what he said he would, and checked back to make sure things had worked out right.”
“John Abong has been helping me learn my computer as well as advising me on products and safety. He is always available when I need him, by phone or email. He also helps my legally blind husband with his computer. Couldn’t do without him.”
“John has been able to fix all of our computer issues. He is fast and efficient and prices are very fair and reasonable.”
“I couldn’t do without John. He’s the best IT person I’ve found. He addresses my computer issues in a timely manner, he’s affordable and he knows what he is doing. He’s very easy going and he always gives a very thorough evaluation of what is needed and ways to cut costs. I highly recommend him.”
“John is always ready to respond to our needs and he works to get the computer back on line as soon as possible. He has always found solutions to our computer problems.”