Testimonials

Sherry, Office Manager – Kenneth Pacheco General Carpentry Inc.:

“Have a computer problem? CALL JOHN FIRST! I run a small office for a construction company so needless to say our computers are what keeps things running on a daily basis. I have called DELL in the past for support. People, don’t waste your time.

John understands how important it is to get you back up and running. He goes out of his way and sometimes I wonder if he ever sleeps! Not only is he highly knowledgeable and fixes your issue, but he makes sure your computer is running to the best of its ability before returning it to you.

He has even rescued my sons laptop on several occasions. He is the only person I will ever have work on our computers both home and office. ”

Kevin O. Hagan, Esq. – Kevin o. Hagan, Attorney at Law, 105 Memorial Blvd. West, Newport, RI:

“We have owned our law practice for six years, and John is by far the best computer technician we have found thus far, we just wish we had found him sooner. He has gone above and beyond the call of duty to help us and we are grateful for his high level of knowledge and expertise.

John has always responded very quickly and professionally to our calls, and is armed with a solution. Kevin Hagan Law would give John our highest recommendation.”

Autumn S – Raytheon: “After I built my first gaming PC, I ran into issues I couldn’t troubleshoot alone. Calling John for help was the best decision I could have made.

He picked the tower up at my home, dismantled and diagnosed several problems I hadn’t even considered, kept me apprised throughout the process with texts and photos, and delivered it to my door when it was finished, all within a couple of days!

John explained all the repairs very clearly and understandably, and as a final bonus, he troubleshot a video display problem when it wouldn’t work at my house, making sure that everything was perfect before he left. He even installed and optimized my operating system as an included service!

I couldn’t be happier to have found such fast, reliable, and quality computer service. Whether it’s my first computer or my fiftieth, I’ll always take it to John!”

Cathy Wicks, Broker Associate, ABR,SRES,CHMS,CLHMS,GREEN,SFR,MRP, 2014 Board of Directors NCBR – Hogan Associates 129 Bellevue Ave Newport, RI:

“What can I say about John? Really , the question is “What Can’t I say about John”!!!! I have been in Real Estate since 1999 and John has been my Go To guy for the last 8 years….

Wow, how many computers have you worked on with me John? John is there with in minutes of my SOS….and offers a quick solution or a drop-off-time for me to give him my laptop….

and 95% of the time, he returns it to me within 12 hours! John always takes the time to explain to me what he has done and how to easily do things more efficiently.

I can’t be a Top Notch Realtor if I don’t have strong professionals helping me on my team…and John is one of my very important team mates.”

 

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Sabina Silvia – Ponies To Go: “Hi John, I just wanted to thank you for the terrific work you did on our computer.

It was slow, bogged down and just couldn’t complete any task without a multitude of issues. Since its return, it has been a pleasure to work on!

It is fast, no pop ups, and most importantly- no issues! We were so used to our desktop being a headache, we had forgotten how much fun it should be to “explore the web”!

Many thanks for the prompt, thorough and reasonably priced service- I would recommend your services without a doubt!”

Meris Y.: “I’ve had John as my tech as long as I’ve had computers. He has brought my digital experience to a whole new level on various devices and I consider him a mentor.

He advises me by email, as well, and is always prompt and cheerfully supportive in his replies. I’d literally be lost without John Abong!”

Sherry Brice – Cosmetic Cosmos: “John has been repairing the computers at both my home and retail store for many years. He is incredibly knowledgeable, fast and trustworthy.

There were many times when I thought our computers were gone, and John has always managed to bring them back from the dead and return them running like they are brand new.

Our kids have managed to get multiple, scary computer viruses through the years that John has always been able to rid them of.

I would highly recommend John to anyone that is in need of a terrific computer repairman. He is also great at providing guidance when buying new equipment and software.”

Dotti G. –: “It is extremely difficult to write a brief recommendation for John because he has so many, many tremendous qualities.

He is extremely knowledgable and an expert when dealing with computer problems. No problem is to big or to small.

He asks the right questions, drills down, carefully listens to the client and begins to solve the problem. I call him my computer guru.

I feel I can call him anytime. He is always gracious, eager to assist and he never lets his clients wait too long for him to come and help with a computer problem.

John is the epitome of excellence in customer service. Please never hesitate to call for his services, because he will be there for you.

He also provides much computer information while providing service. The customer always learns a lot.”

 

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Jane and Louis E. – Escobar’s Highland Farm: “John is an expert in computer repair, who has so much personal integrity I would recommend him to anyone having computer issues. He arrived when he said he would, did what he said he would and checked back to make sure things had worked out right.”

Rosemary D. – DeBlois Gallery: “John Abong has been helping me learn my computer as well as advising me on products & safety. He is always available when I need him, by phone or email. He also helps my legally blind husband w/his computer. Couldn’t do w/out him.”

David R. – Marketing & Events: “John has been able to fix all of our computer issues. He is fast and efficient and prices are very fair and reasonable.”

Andrea H. – Freelance Photographer: “I couldn’t do without John! He’s the best IT guy I’ve found. He addresses my computer issues in a timely manner, he’s affordable and he knows what he is doing.

He’s very easy going and he always gives a very thorough evaluation of what is needed and ways to cut costs. I highly recommend him.”

Bob M. – Newport Biodiesel, LLC: “John is always ready to respond to our needs and he works to get the computer back on line as soon as possible.  He has always found solutions to our computer problems.”

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